To the best of my ability, I will serve you by:
In return, I ask that you be in active communication with me, utilize all features and benefits (including online resources) made available to you, and follow the instructions I give you precisely.
If, after the first session, you are not happy with the training for any reason, you may cancel your participation in any program within 24 hours. If you choose to do this, you will be refunded all program fees beyond the cost of the first session and any administration fees.
It is very important to me that you are completely satisfied with the work we do together, that you get results, and that you are empowered to the best of my ability to enjoy an amazing relationship with your dog.
* A note regarding specific, results-oriented guarantees:
I have obtained a very high level of certification to do the work I do. Certifying bodies for behaviorists require ethical statements to be signed before granting certification, and these statements actually prohibit offering a guarantee of any specific result. These certifying bodies stipulate this to maintain professional integrity. It is impossible to control every variable that may come into play during training (such as environment, family members’ actions, and your follow-through). Therefore, I am prohibited from guaranteeing any specific result or specific time frame. Beware of trainers who do make these kinds of guarantees. Dogs are thinking, feeling individuals with complex inner lives, not electronic equipment. This is not an honest or ethical practice.